Privacy Policy

Last updated: May 18, 2025
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This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service. It also explains Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Privacy Policy Generator.

Interpretation and Definitions

Interpretation

The words with capitalized initials have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural form

Definitions

For the purposes of this Privacy Policy:

· Account refers to a unique account created for You to access Our Service or specific parts of it.

· Affiliate describes an entity that controls, is controlled by, or is under common control with a party. "Control" refers to ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.

· Company (referred to as "the Company," "We," "Us," or "Our" in this Agreement) means JM Solar Solutions, Melbourne, Australia.

· Cookies are small files placed on Your computer, mobile device, or any other device by a website. They store details of Your browsing history on that site and serve various functions.

· Country refers to Victoria, Australia.

· Device is any equipment capable of accessing the Service, such as a computer, cell phone, or digital tablet.

· Personal Data is any information that identifies or relates to an identifiable individual.

· Service refers to the Website.

· Service Provider encompasses any natural or legal person processing data on behalf of the Company. This includes third-party companies or individuals engaged to facilitate the Service, provide it on behalf of the Company, perform Service-related tasks, or assist the Company in analysing Service usage.

· Third-party social media Service refers to any website or social network enabling a User to log in or create an account to use the Service.

· Usage Data consists of data automatically collected, either generated by interactions with the Service or from the Service’s infrastructure itself (e.g., page visit duration).

· Website refers to Solar Website, accessible at https://jm-solar-solution.webflow.io/.

· You refer to the individual accessing or using the Service, or the company or other legal entity that an individual represents while using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, we may ask You to provide certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

· Email address

· First name and last name

· Phone number

· Address, State, Province, ZIP/Postal code, City

· Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

It may include details such as Your Device's Internet Protocol (IP) address, browser type and version, pages of the Service visited, time and date of Your visit, time spent on those pages, unique device identifiers, and other diagnostic data.

When You access the Service via a mobile device, we may collect certain information automatically, including but not limited to:

· Type of mobile device used

· Mobile device unique ID

· IP address of the mobile device

· Mobile operating system

· Type of mobile Internet browser used

· Unique device identifiers and other diagnostic data

Additionally, we may collect information that Your browser sends whenever You visit the Service, or when You access it using a mobile device.

Information from Third-Party Social Media Services

The Company allows You to create an account and log in through the following Third-party Social Media Services:

· Google

· Facebook

· Instagram

· Twitter

· LinkedIn

If You choose to register or grant Us access via a Third-Party Social Media Service, we may collect Personal Data already associated with Your account, such as Your name, email address, activities, or contact list.

Additionally, you may have the option to share more information with the Company through Your Third-Party Social-Media Service's account. If You choose to provide such data, whether during registration or afterward, you give Us permission to use, share, and store it in a manner consistent with this Privacy Policy.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to monitor activity on Our Service and store certain information. These technologies—such as beacons, tags, and scripts—help Us analyse and enhance the Service.

Technologies We Use:

· Cookies or Browser Cookies – A cookie is a small file stored on Your device. You can set Your browser to refuse all Cookies or notify You when one is sent. However, declining Cookies may limit Your access to some features of Our Service. Unless You adjust Your browser settings to reject Cookies, Our Service may still use them.

· Web Beacons – Certain sections of Our Service and emails may include small electronic files called web beacons (also known as clear gifs, pixel tags, and single-pixel gifs). These allow the Company to count users who visit a page or open an email and gather related statistics, such as measuring the popularity of certain sections and verifying system integrity.

Types of Cookies:

Cookies can be either Persistent or Session Cookies:

· Persistent Cookies remain on Your computer or mobile device when You go offline.

· Session Cookies are deleted once You close Your web browser.

More details about Cookies can be found in this Terms Feed article.

Purpose of Cookies:

We use both Session and Persistent Cookies for:

· Necessary / Essential Cookies (Session Cookies): Required for You to access services on the Website. They prevent fraudulent activity and authenticate users. Without these Cookies, requested services cannot be provided.

· Cookies Policy / Notice Acceptance Cookies (Persistent Cookies): Used to confirm whether users have accepted Cookies on the Website.

· Functionality Cookies (Persistent Cookies): Enable Us to remember Your preferences (e.g., login details, language settings). These Cookies enhance Your experience by reducing repeated input requests.

For more details on Cookies, visit Our Cookies Policy or check the Cookies section of Our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

· To provide and maintain Our Service, including monitoring Service usage.

· To manage Your Account: Oversee Your registration as a Service user. Your Personal Data allows You to access different functionalities available to registered users.

· For the performance of a contract: Develop, comply with, and fulfil purchase agreements for products or services You have bought or contracted through the Service.

· To contact You: Reach out via email, phone calls, SMS, or other electronic communication (including mobile push notifications) for updates, security alerts, or relevant service-related information.

· To provide You with news, special offers, and general information on similar goods or services You may be interested in, unless You opt out.

· To manage Your requests: Address and process queries directed to Us.

For Other Purposes

We may use Your information for additional purposes, such as:

· Data analysis

· Identifying usage trends

· Assessing the effectiveness of promotional campaigns

· Improving and evaluating the Service, products, marketing, and user experience

Sharing Your Personal Information

Your Personal Data may be shared in these situations:

· With Service Providers: To monitor and analyse Service usage and communicate with You.

· For Business Transfers: During negotiations or in connection with mergers, asset sales, financing, or acquisition of part or all of Our business.

· With Affiliates: Shared with Our affiliates under the condition that they honor this Privacy Policy. Affiliates include Our parent company, subsidiaries, joint ventures, or companies controlled by or under common control with Us.

· With Business Partners: To offer You specific products, services, or promotions.

· With Other Users: If You publicly share information, it may be viewed by other users and distributed outside. If You register via a Third-Party Social Media Service, your contacts on that service may see Your profile, pictures, and activity details.

· With Your Consent: Personal information may be disclosed for any purpose upon Your explicit consent.

Retention of Your Personal Data

We will keep Your Personal Data only as long as necessary to fulfil the purposes outlined in this Privacy Policy. We will retain data as required by law, to resolve disputes, and to enforce agreements and policies.

Usage Data is retained for a shorter period, except where itis used to enhance security, improve Service functionality, or is required for legal compliance.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at Our offices or other locations where relevant parties operate. This means Your data may be transferred and stored outside of Your state, province, or country, where data protection laws may differ.

By submitting Your information, you consent to this transfer under the terms of this Privacy Policy.

We take all reasonable steps to ensure the security of Your data. No transfer will occur to an organization or country unless adequate safeguards are in place to protect Your information.

Delete Your Personal Data

You have the right to request the deletion of Your Personal Data that We have collected.

Our Service may allow You to remove specific information directly within the platform.

You can also update, amend, or delete Your data anytime by signing into Your Account and managing Your personal informationin the account settings section. Alternatively, you may contact Us to request access, correction, or deletion of any personal details provided to Us.

However, we may need to retain certain information when required by legal obligations or other lawful bases.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will notify You before this occurs and before Your Personal Data falls under a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required by law to disclose Your Personal Data or respond to valid requests by government agencies or courts.

Other Legal Requirements

We may disclose Your Personal Data if necessary to:

· Comply with legal obligations

· Protect the rights or property of the Company

· Investigate possible wrongdoing related to the Service

· Ensure the personal safety of Users or the public

· Defend against legal liability

Security of Your Personal Data

Your Personal Data's security is important to Us, but no method of online transmission or electronic storage is 100% secure.

While We apply commercially acceptable security measures, we cannot guarantee absolute security.

Children’s Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect Personal Data from children under 13.

If You are a parent or guardian and are aware that Your child has provided Us with Personal Data, please contact Us so we can take steps to remove the information from Our servers.

If legal consent is necessary for Your country, we may require parental approval before collecting and processing Your child’sdata.

Links to Other Websites

Our Service may contain links to external websites that We do not operate. If You click on a third-party link, you will be directed to that third-party’s site. We strongly recommend reviewing the Privacy Policy of any site You visit.

We do not control and assume no responsibility for the content, privacy policies, or practices of third-party sites or services.

Changes to This Privacy Policy

We may update Our Privacy Policy periodically. You will be notified of changes by an updated Privacy Policy posted on this page.

Additionally, we will inform You via email and/or a prominent notice on Our Service before the changes take effect. The “Last updated” date at the top of this Privacy Policy will also be modified accordingly.

You should periodically review this Privacy Policy to stay informed of any updates. Changes take effect once they are posted on this page.

Contact Us

If You have any questions about this Privacy Policy, you can reach Us through the following methods:

· By email: info@jmsolarsolutions.com.au

· By visiting our contact page: JM Solar Solutions Contact Page

· By phone: 03 7503 1002